Privacy and Cookie Policy

This section contains information on the management methods of with reference to data processing of users of
This information is also valid for the purposes of art. 13 of Legislative Decree no. 196/2003, Code regarding the protection of personal data, and for the purposes of Article 13 of EU Regulation no. 2016/679, relating to the protection of individuals with regard to the processing of personal data and the free circulation of such data, for those who interact with and can be reached at the address corresponding to the initial page:
The information is provided only for and not for other websites that may be consulted by the user through links contained therein.
The purpose of this document is to provide information on the methods, timing and nature of the information that the data controllers must provide to users when connecting to the web pages regardless of the purpose of the connection itself, according to Italian and European legislation.
The information may undergo changes due to the introduction of new rules in this regard, therefore the user is invited to periodically check this page.
If the user is under 14 years, pursuant to Article 8, c.1 EU Regulation 2016/679, must legitimize his consent through the authorization of his parents or guardian.


1. Data Controller
The data controller is the natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data . It also deals with security profiles.
Regarding this website, the data controller is Specialità Veneziane di Bertolini Alice, VAT number 04485520284, Calle dei Fabbri 4665 / B -San Marco, 30124 Venice and for any clarification or exercise of the rights, the user can contact the owner at the following email address:

2. Place of data processing
The processing of data generated by the use of takes place at the registered office of the company Specialità Veneziane di Bertolini Alice, VAT number 04485520284, Calle dei Fabbri 4665 / B -San Marco, 30124 Venice.
In case of need, the data connected to the newsletter service can be processed by the Data Controller or persons appointed by it for this purpose at the relevant office.

3. How we use the data collected
Specialità Veneziane di Bertolini Alice collects and processes your personal data for the following purposes:
a) to conclude and purchase the products offered on our website mascherevenezia. com. When you finalize the purchase, we ask you for the personal data necessary for the execution of various activities, such as the shipment of the product, any return management, payment, anti-fraud checks if payment by credit or debit card is used, etc.
b) registration on the Site and use of the services offered to registered users. Registration on the Site is possible by entering some personal information, necessary to ensure your identification and the performance of the services offered to registered users.
c) provision of the services offered on For this purpose, Specialità Veneziane di Bertolini Alice needs to collect, in relation to each service and its characteristics, the personal data necessary to perform the service requested by you.
d) management of requests to our Customer Service, which uses the personal data you provide to satisfy your requests for information and requests for assistance.
e) statistical analyzes and surveys. We use some information on your use of the Site to carry out statistical analyzes and surveys in order to improve our offer and our services.
f) sending commercial and promotional communications, following the registration and / or placing of an order on the our Site. We will send you to the e-mail address you provided us with communications containing our promotional offers.
g) if no order has been placed, with your express consent, we can use the contact details you have provided. for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions. In addition, always with your consent, we will be able to use your contacts as part of market research and surveys for the detection of satisfaction in order to improve our services and the relationship with our users. These communications will take place exclusively in the manner chosen by you (via e-mail, SMS, Whatsapp).

If you wish to authorize the activities referred to in points f) and g) and subsequently do not wish to receive further communications from Specialità Veneziane di Bertolini Alice or if you wish to limit the ways in which to be contacted, you can interrupt these communications at any time by simply clicking on the appropriate “unsubscribe” or “unsubscribe” link at the bottom of each communication or by contacting through our Whatsapp, Messenger and email channels.
We inform you that you may receive further communications from us even after submitting your unsubscribe request, as some sendings may have already been planned, our systems may take some time to execute your request.
In relation to all the activities indicated above, we will process your personal data preva slowly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation.

4. General information

If you wish to use the services of our online shops at, it is necessary that you provide us with the data necessary to manage your order. The contractual obligations essential for this management are indicated separately. Further information will be provided on a voluntary basis.

During the handling of orders, our service providers will receive the data necessary for orders and for their processing. The aforementioned data includes various elements, including your e-mail address and telephone number, for the purpose – for example – of setting an ad hoc delivery date for you. More information on the data protection measures adopted by these providers can be found on their respective websites.

5. Creating a customer account

When you open an account you are given direct, password-protected access to the data we have stored about you (such as your name and address) . On your customer account you can view the data relating to the orders you have placed and those recently shipped.

To manage your order we need the correct data relating to your name, address and numerical data. To confirm that you have received your order, to communicate its shipping status and for other general communications, we need your e-mail address. We also use your e-mail address as an identifier (login name) when you log into your account.

Customer accounts are not public and cannot be indexed by search engines. If you close an account, its data will be deleted, subject to any legal retention obligations. If you terminate the contract before it is concluded, the responsibility for backing up your personal data rests with you. We reserve the right to permanently delete all data stored during the contractual period.

If you have used registration via social networks, such as Facebook and Google, for more information on the purposes and scope of collection of the data and on the further processing and use of your personal data, please consult the privacy policies of the various providers:
There you will also find further information on your rights in this area , on options to protect your privacy and information on your right to opt out of creating user profiles.

6. Customer account

You can use your account to log into our online shop.

If you do not log out, you will automatically be logged in for a certain period of time with the device used. This function allows you to access the online shop more quickly.

When you create an account or correct previously provided data, this data is stored permanently in your account settings and can be used for future orders without need to re-enter.

If you have created an account in our online shop, your personal data will be used to process your order and facilitate the management of future orders. To prevent unauthorized access to your personal data by third parties, the ordering process is encrypted with TLS technology.

When you register, or re-register, for our online services, we store the addresses IP and time of day for all user activity. The storage of this data is based on our legitimate interest and serves to protect the data from misuse or other unauthorized use. In principle, this data is not disclosed to third parties, unless this is necessary to pursue our rights or claims or pursuant to legal obligations. We process usage data (such as web pages visited in connection with our online services or interest in our products) and content data (e.g. data entered in the contact form or user profiles) for commercial purposes in a profile user, in order to be able to make suggestions based on the services used previously.


1. Type of Cookies

The site uses cookies to make the user’s browsing experience easier and more intuitive: cookies are small text strings used to memorize some information that may concern the user, his preferences or the Internet access device (computer, tablet or mobile phone) and are mainly used to adapt the operation of the site to the user’s expectations, offering a more personalized and memorizing the choices made previously.
A cookie consists of a reduced set of data transferred to the user’s browser from a web server and can only be read by the server that made the transfer. It is not an executable code and does not transmit viruses.
Cookies do not record any personal information and any identifiable data will not be stored. If you wish, you can prevent the saving of some or all cookies. However, in this case, the use of the site and the services offered could be compromised. To proceed without changing the options relating to cookies, simply continue browsing.
Below are the types of cookies that the site uses:

2. Technical cookies
There are numerous technologies used to store information on the user’s computer, which are then collected by the sites. Among these, the best known and most used is that of HTML cookies. They are used for navigation and to facilitate access and use of the site by the user. They are necessary for the transmission of communications on the electronic network or for the supplier to provide the service requested by the Customer.
The settings to manage or disable cookies may vary depending on the internet browser used. In any case, the user can manage or request the general deactivation or cancellation of cookies by changing the settings of their internet browser. This deactivation can slow down or prevent access to some parts of the site.
The use of technical cookies allows the safe and efficient use of the site.
Cookies that are inserted in the browser and retransmitted by Google Analytics or through the blogger statistics service or similar, they are technical only if used for the purpose of optimizing the site directly by the owner of the site, who can collect information in aggregate form on the number of users and how they visit the site. Under these conditions, the same rules apply to analytics cookies, in terms of information and consent, provided for technical cookies.
From the point of view of duration, temporary session cookies can be distinguished which are automatically deleted at the end of the browsing session and are used to identify the user and therefore avoid logging in to each page visited and the permanent ones that remain active on the PC until expiration or cancellation by the user.
Session cookies may be installed in order to to allow access and stay in the reserved area of ​​the portal as an authenticated user.
They are not stored permanently but only for the duration of the navigation until the browser is closed and disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow safe and efficient exploration of the site.

Woocommerce and WordPress Cookies: this is a session cookie used to track the items in the cart. Several cookies are used:

• woocommerce_cart_hash
• wordpress_test_cookie
• woocommerce_recently_viewed
• wordpress_logged_in_
• wp_woocommerce_session_

The first two cookies contain information about the entire cart and help WooCommerce know when the information in the cart change. The last cookie contains a unique code for each User, so that it is possible to find the cart information from a database created for each User. No personal information is stored in these cookies.

3. Third party cookies
In relation to the origin, the cookies sent to the browser directly from the site you are visiting and those of third parties sent to your computer from other sites and not from the one you are visiting are distinguished.
Permanent cookies are often third-party cookies.
Most third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising proposals for users.
Third-party analytical cookies may be installed. They are sent from the domains of the aforementioned third parties external to the site.
Third-party analytical cookies are used to detect information on user behavior on The detection takes place anonymously, in order to monitor performance and improve the usability of the site. The third-party profiling cookies are used to create profiles relating to users, in order to propose advertising messages in line with the choices expressed by the users themselves.
The use of these cookies is governed by the rules established by the third parties the same, therefore, users are invited to read the privacy policies and the indications to manage or disable the cookies published on the relative web pages.

4. Profiling cookies
Profiling cookies are those used to create user profiles and are used in order to send advertising messages in line with the preferences expressed by the user while surfing the net.
When these types of cookies are used, the user must give explicit consent.
Article 22 of EU Regulation 2016/679 and Article 122 of the Code regarding data protection will apply.
Some of the services listed below collect statistics in aggregate and anonymous form and may not require the consent of the User or may be managed directly by the Data Controller – depending on what is described – without the help of third parties. If among the tools indicated below there are services managed by third parties, these could – in addition to what is specified and also without the knowledge of the Owner – perform User tracking activities. For detailed information on this, we recommend that you consult the privacy policies of the services listed.

These applications use cookies to save browsing preferences and optimize the User’s browsing experience. These cookies include, for example, those to set the language and currency or for the management of statistics by the site owner.
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Ireland Limited.) using anonymized IPs
Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”),. Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualise and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data
Place of processing: Ireland. Privacy Policy – Opt Out. Subject adhering to the Privacy Shields.

Google Tag Manager
Google Tag Manager is a solution with which commercial operators can manage website tags through an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal data. This tool activates other tags which in certain circumstances may collect data. Google Tag Manager does not have access to this data. Further information in this regard can be found in the guidelines for the use of this product.
Personal data collected: Cookies and usage data
Place of processing: Ireland Privacy Policy – Opt Out. Subject adhering to the Privacy Shields. </ p>

Facebook Ads (Facebook pixel) (Facebook, Inc.)
Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Facebook, Inc. that connects data from Facebook ad network with the actions performed on this Website. The Facebook pixel monitors the conversions that can be attributed to Facebook, Instagram and Audience Network ads.
Personal Data collected: Cookies and Usage Data .
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Specialità Veneziane di Bertolini Alice, based on the interest in optimizing marketing on the website, you can use the following services:

Facebook Custom Audience (custom audience) via the Facebook pixel
On the pages of the Facebook Inc ..
In case of express consent from the user, it is possible to follow and keep track of the behavior of visitors to the pages of the site after they have seen or clicked on an advertisement on Facebook. The aforementioned method is useful for evaluating the effectiveness of Facebook advertisements for statistical and market research purposes, and helps to improve subsequent advertising campaigns.
The data collected is anonymous and does not provide us with any information. on the identity of users. However, it should be noted that the collected data are stored and processed by Facebook which can link the collected data to the user’s profile. Facebook may use the information for its own advertising purposes in accordance with its data usage directive. The user of can also oppose the use of cookies by third parties – including Facebook – on the website of the Digital Advertising Alliance indicated below: < / p>

Google AdWords remarketing
Through Google remarketing, Google places a cookie in the browser of the user’s device which, through the use of a pseudonymous cookie ID and based on the pages visited by the user / visitor , automatically enables advertising according to the interests of the same. Any further data processing will take place only if the visitor has consented to Google that his Internet browsing history and Google applications are linked to his Google account and that the information in that account is used to personalize the ads he will see on the web. . If the visitor to the site is connected to Google while visiting our website, Google will use their data together with those of Google Analytics and Google AdWords to create and define lists of target groups for remarketing. cross-device (cross-device remarketing). For this purpose, Google temporarily links the personal data of page visitors with data from Google Analytics and Google AdWords in order to form target groups.
It is possible to permanently deactivate the setting of cookies for advertising preferences. by installing the browser plugin available at the following link:

Social Plugin

We use plugins on our website. Plugins are small programs or program packages with which the software can be adapted and expanded according to your needs. Many programs, such as graphics programs, media players or Internet browsers, in their basic version support the functions that a normal user needs.

On our website, we have embedded links to our profiles of social media on the following social networks:

Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
Google Inc., 1600 Amphitheater, Parkway, Mountain View, CA 94043, USA
Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA
YouTube, a service operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
When if you access a link to one of our social media profiles, a direct connection is made between your browser and the server of the social network in question. This provides the network with information that you have visited our website with your IP address and that you have used the link. If you access a link to a network while you are registered with your account on the relevant network, the contents of our page may be linked to your profile on the network, which means that the network may attribute the visit to our website directly to yours. user account and we will receive your personal data, such as name, email, location, friends list and profile picture. Based on this data, we can equip web pages with certain functions. To prevent this from happening, you should log out before clicking on the links of interest. In any case, the attribution will be carried out even if you register on the network in question after clicking on the link.

If you are connected to a social network while visiting our website via your user account, the provider can also assign the page visit to your user account. If you interact with a plugin, the corresponding information will be transmitted directly to a server of the provider in the United States and stored there. The information will also be published on your social network account and displayed in your contacts.

Even if you are not logged in to the plugin providers while visiting our site, in certain circumstances the data collected by the plugins may be assigned to your user account. A plugin sets a cookie with an ID each time the web page is called up. Since your browser sends this cookie every time you connect to a provider’s server without being prompted, in principle social networks could then create a profile of which website the user called up which belongs to the identifier. If necessary, it would therefore be possible to re-assign this identifier to a person at a later time, for example when accessing the provider at a later time.

You can also choose the ‘Block third-party cookies’ function. in the settings of your browser, in this way the browser will not send cookies to the servers of the social networks. With this setting, however, in addition to plugins, other functionalities on multiple pages of other providers may no longer work.

For more information on the purpose and scope of data collection and further processing and use of your personal data, please consult the privacy policies of the various providers:
http: / /
There you will also find further information on your rights in this area, on options to protect your privacy and information on your right to opt out of creating user profiles.


Response to “Do Not Track” requests

This Website does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.


Payment Management

Unless otherwise specified, this Website processes all payments by credit card, bank transfer or other means through external payment service providers. In general, and unless otherwise stated, Users are requested to provide payment details and personal information directly to such payment service providers.
This Website is not involved in the collection and processing of such information. : Instead, you will only receive a notification from the payment service provider in question about the successful payment.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: See the Paypal privacy policy – Privacy Policy.

Personal Data collected through sources other than the User
The Owner of this Website may have legitimately collected Personal Data relating to the User without his involvement, drawing on sources provided by third parties, in accordance with the legal bases described in the relevant section the legal bases of the processing. If the Owner has collected Personal Data in this way, the User can find specific information about the sources in the respective sections of this document or by contacting the Owner.

Data processing methods
Like all websites, this site also uses log files in which information collected in an automated manner is stored during user visits. The information collected could be the following:
– internet protocol address (IP);
– type of browser and parameters of the device used to connect to the site;
– name of the internet service provider ( ISP);
– date and time of visit;
– web page of origin of the visitor (referral) and exit;
– possibly the number of clicks.
The above information they are processed in an automated form and collected in an exclusively aggregated form in order to verify the correct functioning of the site, and for security reasons. This information will be treated on the basis of the legitimate interests of the owner.
For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in accordance with applicable laws, in order to block attempts to damage the site itself or to cause damage to other users, or in any case harmful activities or constituting a crime. These data are never used for the identification or profiling of the user, but only for the purpose of protecting the site and its users, such information will be treated on the basis of the legitimate interests of the owner.

< strong> Purpose of data processing
The data collected by the site during its operation are used for the purposes indicated above and for the following purposes:
data request for marketing, advertising, communication and information by sending newsletters or e-mails or messages on mobile devices.
The data will be stored for the period strictly necessary to achieve the aforementioned purpose and in any case until the request of the interested party for any opposition to sending and the willingness of these to renounce receiving the newsletter through the methods made available for this purpose periodically.
The data used for security purposes (blocking attempts to damage the website) are kept for the time strictly necessary to achieve the previously indicated purpose.

Data provided by the user
As indicated above, the optional, explicit and voluntary e-mail to the addresses indicated on this site involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.
Specific summary information will be progressively reported or displayed in the pages of the site prepared for particular services on request.

Support in configuring your browser
The user can manage cookies also through the settings of his browser. However, deleting the cookies from the browser could remove the preferences set for the site.
For further information and support, you can also visit the specific help page of the web browser you are using:
– Internet Explorer:
– Firefox: enable-and-disable-cookies-website-preferences
– Safari:
– Chrome: / accounts / answer / 61416? hl = it
– Opera:

Art. 13, c. 2 of EU Regulation 2016/679 lists the user’s rights.
The site therefore intends to inform the user about the existence:
– of the right of the interested party to request to the owner access to personal data (Article 15 of the EU Regulation), their updating (Article 7, paragraph 3, letter a) of Legislative Decree 196/2003), the correction (Article 16 of the EU Regulation) , integration (Article 7, paragraph 3, letter a) of Legislative Decree 196/2003) or the limitation of the processing that concerns them (Article 18 of the EU Regulation) or to oppose, for legitimate reasons, their processing (Article 21 EU Regulation), in addition to the right to data portability (Article 20 EU Regulation);
– the right to request cancellation (Article 17 EU Regulation), transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed (Article 7, paragraph 3, letter b) of Legislative Decree 19 6/2003);
– the right to obtain the attestation that the updating, rectification, integration of data, cancellation, data blocking, transformation operations have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right(Article 7, paragraph 3, letter c) Legislative Decree 196/2003);
Requests can be addressed to the data controller, without formalities or, alternatively, using the model provided by the Guarantor for the Protection of Personal Data, or by sending an email to:
If the processing is based on art. 6, paragraph 1, lett. a) – express consent to use – or on art. 9, paragraph 2 lett. a) – express consent to the use of genetic, biometric, health-related data, revealing religious or philosophical beliefs or trade union membership, revealing racial or ethnic origin, political opinions – the user has the right to revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation.
Likewise, in case of violation of the law, the user has the right to lodge a complaint with the Guarantor for the Protection of Personal Data , as the authority responsible for controlling the processing in the Italian State.
For a more in-depth examination of the rights that belong to you, see articles. 15 and ss. of EU Regulation 2016/679 and art. 7 of Legislative Decree 196/2003.

This site may share some of the data collected with services located outside the area of ​​the European Union. In particular, with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized and strictly regulated by Article 45, paragraph 1 of EU Regulation 2016/679, for which no further consent is required. The aforementioned companies guarantee their adherence to the Privacy Shield.
Data will never be transferred to third countries that do not comply with the conditions set out in Article 45 et seq, of the EU Regulation.

This site treats user data in a lawful and correct manner, adopting appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.
In addition to the owner, in some cases, categories of employees involved in the organization of the site may have access to the data. (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies).

This document, published at: constitutes the privacy policy of this site.
It may be subject to changes or updates. Users are invited to periodically consult this page to keep up to date on the latest legislative news.
The previous versions of the document will still be available on this page.
The document was updated on 01/10 / 2020 to comply with the relevant regulatory provisions, and in particular in compliance with EU Regulation 2016/679.